At Personalise Store, we understand that your thoughtfully chosen gifts carry precious emotions and special meanings. That’s why we’ve designed our delivery services to be as reliable and caring as the personalised treasures we create. Based in Bradford, UK, we take pride in connecting hearts across continents with our global shipping network.

Our Delivery Options

🚚 Standard Shipping

Shipping Fee: £12.95

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Perfect for when you need your personalised gifts to arrive promptly while maintaining our high standards of care and handling.

🎁 Free Shipping

Shipping Fee: FREE for orders over £50

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Ideal for budget-conscious shoppers who want to spread joy without extra costs. Our free shipping option ensures your thoughtful gifts reach their destination while keeping your gifting budget intact.

📦 Order Processing

Each personalised item is crafted with love and attention in our Bradford workshop. Please allow 1-2 business days for order processing before your items are dispatched. This careful preparation ensures every name, date, and special message is perfectly added to create a gift that truly tells your story.

Global Reach with Personal Care

While we proudly serve customers worldwide, please note that we’re unable to deliver to a few remote areas and most Asian countries. Our international shipping network ensures your personalised cards, LED night lights, and special gifts are handled with the care they deserve, no matter where they’re headed.

Important Delivery Notes

  • All delivery times are estimates and may vary depending on destination and customs processing
  • You’ll receive tracking information once your order is dispatched
  • Delivery times exclude weekends and public holidays
  • Please ensure your shipping address is correct – we can’t be responsible for incorrect addresses

🔄 Returns & Exchanges

We want you to be completely happy with your personalised purchases. If for any reason you’re not satisfied, we accept returns within 15 days of receipt. Please contact our friendly customer service team to arrange your return.

Need Help with Your Delivery?

Our caring customer service team is here to assist you with any delivery questions or concerns. Reach out to us at [email protected]

Personalise Store – Making Every Delivery as Special as the Gifts We Send